Privacy Policy

Last updated: 12/06/2026

1. WHO WE ARE

This website is operated by Hausform ("we", "us", "our").

We are a sole trader business based in the United Kingdom and sell original artworks to customers in the UK and internationally.

Contact details:

Name: Lee Woodall/Hausform
Address: Gamekeepers Cottage, Birchley Farm, Shropshire WV6 7DZ
Email: hausformdesign@gmail.com

For the purposes of UK data protection law, we are the data controller of your personal data.

1. PERSONAL DATA WE COLLECT

When you use our website, place an order, subscribe to our mailing list, or contact us, we may collect the following information:

• Name
• Billing address
• Shipping address
• Email address
• Telephone number
• Order details and purchase history
• Communications you send to us
• Technical information such as IP address, browser type, device information and website usage data

1. PAYMENT INFORMATION

Payments on this website are securely processed by Stripe.

We do not store or have access to your full payment card details. Payment information is collected and processed directly by Stripe in accordance with its own privacy and security policies.

1. HOW WE USE YOUR INFORMATION

We use your personal data to:

• Process and fulfil orders
• Arrange shipment and delivery of artwork
• Respond to enquiries and customer service requests
• Manage refunds, returns and complaints
• Send order confirmations and delivery updates
• Send marketing emails where you have consented
• Improve our website and services
• Comply with legal and tax obligations
• Prevent fraud and maintain website security

1. LEGAL BASIS FOR PROCESSING

Under UK GDPR, we process personal data on the following lawful bases:

Contract
To fulfil orders and provide products you have purchased.

Legal Obligation
To comply with tax, accounting and other legal requirements.

Legitimate Interests
To operate and improve our business, maintain website security and prevent fraud.

Consent
For email marketing and certain non-essential cookies.

1. EMAIL MARKETING

We use Klaviyo to manage our email marketing communications.

If you choose to subscribe to our mailing list, your email address and related information may be processed through Klaviyo.

You may unsubscribe at any time by clicking the unsubscribe link included in any marketing email.

1. SHIPPING AND DELIVERY

To fulfil orders, we may share relevant personal information with shipping and courier providers.

This may include:

• Name
• Delivery address
• Email address
• Telephone number

Only information necessary to complete delivery will be shared.

1. WEBSITE HOSTING

Our website is hosted by IONOS.

As part of providing hosting services, IONOS may process technical data such as server logs, IP addresses and website performance information.

1. INTERNATIONAL TRANSFERS

As we sell internationally and use service providers that may operate globally, your personal data may be transferred outside the United Kingdom.

Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

1. COOKIES

Our website uses cookies and similar technologies to ensure the website functions correctly and to improve user experience.

Depending on the tools used on the website, cookies may also be used for:

• Website analytics
• Security
• Performance monitoring
• Marketing communications

Where required by law, we will seek your consent before placing non-essential cookies on your device.

You can manage cookie preferences through your browser settings and any cookie controls made available on the website.

1. DATA RETENTION

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy.

Order and transaction records may be retained for up to six years to comply with UK tax and accounting requirements.

Marketing information will be retained until you unsubscribe or request deletion.

1. YOUR RIGHTS

Under UK GDPR, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your personal data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided above.

1. COMPLAINTS

If you have concerns about how your personal data is handled, please contact us first.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

1. SECURITY

We take reasonable technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

1. CONTACT

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Hausform

hausformdesign@gmail.com

Gamekeepers Cottage, Birchley Farm, Rudge, Shropshire WV6 7DZ